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Unlock Excellence in Corporate Travel and Payments

Partnering with corporate organisations to drive strategic savings, optimise cash flow, and mitigate financial risk, through innovative travel management, smart payment solutions, and embedded expertise.

Strategic Partners

Partnership Travel ConsultingFare Audit Trust and VerifyPayTech Consulting
About

Who we are

Conduca is dedicated to helping enterprises capture untapped value within their travel and payments ecosystems. We combine deep industry expertise with data-driven insight to uncover opportunities that others overlook.

Our approach goes beyond traditional financial consulting: we act as your advocate, guiding you through complex arrangements with clarity, impartiality, and precision.

Conduca from Latin conducere means “to lead, bring together, or contribute toward a common purpose”.

Services

Our Specialist Solutions

Payments & Expense Management Solutions

Maximise cash flow and efficiency with digital payment and expense solutions,
optimised systems, and rebate-driven strategies benchmarked against industry
leaders.

Programme Optimisation

Transform your travel program with a deep-dive assessment, gap analysis, fare & rate audit, and re-engineered processes, integratingcutting-edge tech to align with strategic goals.

Supplier Contract Reviews and Negotiation

Drive unparalleled value through expert-led supplier strategies, accelerated RFPs, and negotiated contracts, leveraging industry networks and robust vendor management.

Market Intelligence & Benchmarking

Outsmart competitors with AI-driven analytics, elite market insights, and customized benchmarking across pricing, policies, and systems, seamlessly integrated with your operations.

Outsourcing, Interim Services & Fractional Resources

Scale efficiently with tailored, on-demand specialist resources, delivering unbiased expertise and fractional support to meet peak demands without excess overhead.

Governance & Risk Management

Safeguard your enterprise with strategic policies and risk mitigation, tailored to your culture and travel patterns, ensuring compliance, continuity, and ESG alignment.

Our promise — We guarantee to deliver value greater than our fees.

The Challenge

Complex and opaque payment networks, diverse travel contracts, and inefficient expense systems cost companies millions annually.

Organisations are burdened by disjointed processes, hidden risks, and missed opportunities for rebates, incentives, and optimised cash flows.

Few companies have the time, resources or expertise to capture maximum savings and efficiency without incurring the cost of building an in-house team.

Our approach

We combine strategic insight with practical execution to help organisations achieve sustainable value from their travel and payments ecosystems.

1. Assess the Current State

Leverage market intelligence, benchmark against best practice, conduct gap analysis and identify opportunities for improvement.

2. Create the Scope

Design strategies to capture opportunities identified in the diagnostic phase.

3. Execute with Impact

Deliver agreed initiatives with agility and discipline, ensuring measurable improvements.

4. Report

Measure performance, provide transparent reports against KPIs, highlight successes, and identify areas for further refinement.

Articles

Thought Leadership

The Cost of Business Air Travel

When booking business travel there are numerous factors that will impact the cost. Some are obvious and unavoidable. This white paper will help navigate the mysteries of booking codes and fare structures

Sign up to whitepaper

Travel Agency vs Online Booking

Travellers and arrangers often wonder if booking directly with airlines or OTAs like Skyscanner is the smarter choice. But what are the hidden costs, risks, and policy implications of bypassing your TMC? Download our white paper to uncover the answers.

Sign up to whitepaper

Travel Policy

A travel policy is essential for managing travel and expense and is a valuable tool for the retention and attraction of talent. Your travel policy should be comprehensive, benchmarked within your industry, and aligned with the culture of your business. Use this list of best practice clauses to validate the scope of your travel policy and contact us for a free of charge review.

Sign up to whitepaper
Our Team

Specialist Partners

Simon Hague

Strategy, Policy & Programme Optimisation, Change & Risk Management, Procurement & Data Interpretation

A corporate travel, procurement, change & risk management expert with 30+ years of experience from both the supplier and buyer perspectives.

Jim Alba-Duignan

Travel Management & B2B Payment Specialist

Jim has over 25 years’ international experience in corporate travel, commercial payments, and financial services. He advises on program design, supplier negotiations, and integrating payments into corporate workflows to enhance control, visibility, and working capital.

Robert Norman

Travel & Expense Programme Optimisation, Data Management and TMC Operations

Procurement, travel, and expense expert with 25 years' global experience across multiple industries. Skilled in supplier/buyer relations, programme optimisation, policy & strategy development, and technology transformation.

Peter Gordon

Travel Technology Transformation, Travel & Expense Programme Optimisation and TMC Operations

Travel professional with extensive experience, most recently leading the APAC travel & expense programme of a global financial services company across 19 countries.

‍

Tiff Ho

Data & Knowledge Management and Process Reengineering

With over 8 years travel consulting experience, Tiff specializes in data analysis and performance management. Transforming complex datasets into strategic insights, enabling global corporate clients to optimize travel & expense programs, enhance cost efficiency, and drive business growth.

Specialist

Our core Team

Jim Alba-Duignan

Travel Management, Payments & Customer Experience

Corporate travel, commercial payments, and financial services expert with 25+ years’ international experience. Advises on programme design, supplier negotiations, and payment integration to drive savings, improve control, visibility, and working capital.

Tiff Ho

Data / Knowledge Management, Process Reengineering & Efficiency

Travel consulting specialist with experience in data, visual analytics and performance management. Delivers insights that enables clients to optimise travel & expense programmes, enhance efficiency, and drive savings.

Simon Hague

Strategy, Policy & Programme Optimisation, Risk Management & Procurement

A corporate travel, procurement, change & risk management professional with 30+ years of experience. Recognised industry expert currently advising corporates from financial services, consulting and multi business conglomerates.

Peter Gordon

Travel and Expense Technology, Programme Optimisation and TMC Operations

Travel professional with extensive experience and specialist knowledge of the latest AI and Travel Tech platforms. Most recently he was leading the APAC travel & expense programme of a global financial services company across 19 countries.

Robert Norman

Travel & Expense Programme Optimisation, Data Management and TMC Operation

Procurement, travel, and expense expert with 25 years' global experience across multiple industries. Skilled in supplier/buyer relations, programme optimisation, policy & strategy development, and technology transformation.
Case Studies

Client Success

Real-world examples of how Conduca has delivered measurable results for clients through consulting interventions.

Case Study 1: Corporate Travel Optimization

This shows how we helped a major organisation accelerate and realise savings. The project focused on two areas: airline sourcing & Travel Management Company optimisation.

Airlines

Objectives: Review Airline contracts to identify meaningful savings while maintaining traveller experiences, and outline practical change-management steps to achieve next-level cost efficiencies.

16% / $5.7M

Savings (3.2% / $1.2M Incremental – no change of behaviour)

24.7% / $8.9M

Savings Opportunity (12% / $4.3M Incremental – 50% market share movement)

Travel Management Company

Objectives: Review TMC contracts to establish service standards, reduce costs and remove conflict of interest.

$1.35M

Savings

$1.4M

Additional Savings Opportunity –  from increased visibility in booking and approval process.

New Structure: Establish consistent measurable KPI’s, consistent methodology and pricing transparency.

Case Study 2: Large-Scale Retailer

USD 180M

Procurement Programme Size

Solution

A P-Card solution delivered via a PayFac platform, leveraging preferential scheme fees and customized routing to maximize cost efficiency and process automation.

Key Outcomes

30 → 83 Days

Extended Days Payable Outstanding (DPO)

Improved Cash Conversion: Freed up liquidity to enhance operational efficiency.

Strengthened Balance Sheet: Better cash flow management contributed to overall financial stability and resilience.

Case Studies

Client Success

Real-world examples of how Conduca has delivered measurable results for clients through consulting interventions.

Case Study 1: Corporate Travel Optimisation

This shows how we helped a major organisation accelerate and realise savings. The project focused on two areas: airline sourcing & Travel Management Company optimisation.

Airlines

16% / $5.7M

Savings (3.2% / $1.2M Incremental – no change of behaviour)

24.7% / $8.9M

Savings Opportunity (12% / $4.3M Incremental – 50% market share movement)

Objectives: Review Airline contracts to identify meaningful savings while maintaining traveller experiences, and outline practical change-management steps to achieve next-level cost efficiencies.

Travel Management Company

Objectives: Review TMC contracts to establish service standards, reduce costs and remove conflict of interest.
$1.35M

Savings

$1.4M

Additional Savings Opportunity –  from increased visibility in booking and approval process.

New Structure: Establish consistent measurable KPI’s, consistent methodology and pricing transparency.

Case Study 2: Large-Scale Retailer

USD 180M

Procurement Programme Size

Solution

A P-Card solution delivered via a PayFac platform, leveraging preferential scheme fees and customised routing to maximise cost efficiency and process automation.

Key Outcomes

30 → 83 Days

Extended Days Payable Outstanding (DPO)

Improved Cash Conversion: Freed up liquidity to enhance operational efficiency.
Strengthened Balance Sheet: Better cash flow management contributed to overall financial stability and resilience.

Case Study 3: Fare Audit

We worked with a travel manager to verify the real value delivered by their suppliers. Unlike a retrospective review, this was a real-time audit of both airfares and hotel rates.

Airlines

Objectives: Run a multi-carrier audit of all air tickets issued within one hour of booking and include NDC and web fares for comparison.

Results (one month)

14% / $62,846

Savings from fare variance (same class, carrier, flight, flexibility)

Example: Route Audit

Sydney ⇄ Seoul (Business Class)

$8,400 → $4,100

Ticketed fare vs Audit comparison fare

Articles

Thought Leadership

The Cost of Business Air Travel

When booking business travel there are numerous factors that will impact the cost. Some are obvious and unavoidable. This white paper will help navigate the mysteries of booking codes and fare structures.
Sign up to whitepaper

Travel Agency vs Online Booking

Travellers and arrangers often wonder if booking directly with airlines or OTAs like Skyscanner is the smarter choice. But what are the hidden costs, risks, and policy implications of bypassing your TMC?
Sign up to whitepaper

Travel Policy

A travel policy is essential for managing travel and expense and is a valuable tool for the retention and attraction of talent. Your travel policy should be comprehensive, benchmarked within your industry, and aligned with the culture of your business. Use this list of best practice clauses to validate the scope of your travel policy and contact us for a free of charge review.
Sign up to whitepaper
Contact

Speak with us

Unlock the full potential of your travel and payment spend. Contact Conduca for a free initial data review and discover how to lead your company to best-in-class efficiency.

Speak with Us
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Unlock the full potential of your travel and payment spend. Contact Conduca for a free initial data review.

Email: general@conducaconsulting.com

Phone: +852 25796787

Address:  Suite 402, Level 4
Festival Walk Tower, 80 Tat Chee Avenue, Kowloon Tong, Kowloon, Hong Kong

Hong Kong

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